Shipping policy

Last updated: 11/28/25

At The Crowned Syndicate, everything is made-to-order — meaning your items are created fresh just for you through our trusted print-on-demand partners. This ensures high-quality, uniquely designed products without mass production waste. Below is everything you need to know about processing times, shipping, and what to expect when placing an order.

Processing Times

Because all items are printed on demand:

  • Standard processing time: 2–7 business days
    (Most orders ship in 3–5 days. Seasonal items may experience slight delays.)

  • Orders begin production immediately after purchase.
    Once processing begins, we cannot modify or cancel the order.

Shipping Times & Rates

Shipping time begins after your order has been processed and fulfilled.

Estimated delivery time (U.S. only):

  • Standard Shipping: 3–8 business days

  • Total time (processing + shipping): ~5–15 business days

Your final shipping cost is calculated at checkout based on item type and destination.

We currently ship only within the United States.

Multiple Packages

Because we work with multiple production partners and each item is printed as it’s ordered:

  • Your order may arrive in separate packages, even if purchased together.

  • Each item will have its own tracking number once shipped.

No worries — everything is still on the way to you.

Tracking Your Order

Once your order ships, you’ll receive an email with tracking details.

If you ordered multiple items, you will receive tracking numbers as each package ships.

Address Issues

Please ensure your shipping address is correct at checkout.

We are not responsible for:

  • Incorrect or incomplete addresses

  • Misspelled names

  • Packages returned to sender due to address errors

If the order is returned due to an incorrect address, reshipping fees may apply.

Lost / Stolen / Delayed Packages

We will always help however we can, but please note:

  • Once a package is marked Delivered, we cannot replace items lost or stolen after delivery.

  • If a package is significantly delayed or seems lost in transit, please contact us — we will open a case with the carrier and/or the POD provider on your behalf.

Delivery Issues or Defective Items

If your item arrives damaged, defective, or incorrect, notify us within 7 days of delivery with:

  • A clear photo of the item

  • A photo of the packaging

  • Your order number

We’ll take care of the rest.

Because our items are made to order, we do not accept returns, exchanges, or refunds for:

  • Buyer’s remorse

  • Ordering the wrong size

  • Wrong color choice

  • Changing your mind

(Full details are provided in our Return Policy.)

Our Promise

We’re committed to delivering high-quality, unapologetically bold products — created just for you. If anything seems off with your order, reach out. We’ve got you.